If you have had an accident or need to make a claim against your insurance policy, we are here to guide you through the claims process.
If there is any chance that someone may have been injured, or suffered as a result of the accident, then you absolutely must file the claim. If you choose not to file it, and a lawsuit is filed later, you won’t have the insurance policy to protect you from the claim.
However, in some situations it makes sense to not file a claim, thereby keeping your insurance record clean, which will keep your rates from going up.
If you think this may be possibility for your situation, read this detailed report before you make your decision.
As your independent insurance agent, our goal is to make your claim process go smoothly. Here are the steps to follow when making a claim:
If you feel that you are not being treated fairly, or if you need some help through the process, please contact us. We are always here to assist you.

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In difficult moments, the right auto insurance can make all the difference. From repair bills to medical care, it helps you recover quickly and get back on the road with confidence.

You can now renew or make changes to your ICBC Autoplan policy online with Prime Insurance.
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*Some conditions apply. Learn more about ICBC Online Renewals.